Privacy Policy

1. Who we are

This website, perfectqube.com, is run by Perfect Qube, a ceiling, interior design and renovation business based in New Delhi, India. Under India's Digital Personal Data Protection Act, 2023 (the "DPDP Act") and the Digital Personal Data Protection Rules, 2025, Perfect Qube is the Data Fiduciary for the personal data described in this policy. That means we decide why and how your personal data is used, and we are responsible for protecting it.

In this policy, "we", "us" and "our" mean Perfect Qube, and "you" means anyone who visits this website or contacts us (a "Data Principal" under the DPDP Act).

2. What personal data we collect

We only collect personal data that you choose to give us. We do not buy data about you or collect it from other sources.

Please don't send us sensitive information we haven't asked for, such as bank passwords, Aadhaar numbers or health information.

3. Why we use your personal data

We use your personal data only for these specific purposes:

• to reply to your enquiry and answer your questions;
• to arrange and carry out a site visit and take measurements;
• to prepare 2D plans, 3D designs, consultations and quotations;
• to carry out, supervise and hand over the work you engage us for, and to provide warranty support;
• to issue invoices, receive payments and keep the accounting and tax records required by law;
• to keep this website running securely.

We will not use your data for marketing messages unless you separately agree, and we never sell or rent your personal data to anyone.

4. Consent and withdrawing it

Before you send an enquiry through our quote form, we ask you to tick a box agreeing to us using your details to contact you about that enquiry. When you call, message or email us directly, you share your details with us for the same purpose. Once you engage us for a project, we use your data as needed to carry out that project and to meet our legal obligations.

You can withdraw your consent at any time, as easily as you gave it. Just send "Please delete my details" by WhatsApp or SMS to +91 85271 22327, or email info@perfectqube.com. We will then stop using your data and delete it, except where we must keep certain records by law (for example, invoices for tax purposes). Withdrawing consent does not affect anything we did with your data before you withdrew it, and if a project is under way we may not be able to continue it without the necessary details.

5. Who we share it with

We share personal data only when needed for the purposes above, with:

• Communication services you choose to reach us through: WhatsApp and Instagram (Meta Platforms), phone networks, and our email provider (GoDaddy). Their own privacy policies also apply when you use them.
• Website hosting: Netlify, Inc., which hosts this website and keeps short-term server logs. Its servers may be located outside India.
• Our own team and trusted workers (for example site supervisors and installers) who need your address and contact number to carry out your project, and who are instructed to keep it confidential.
• Government authorities, when required by law, for example for tax filings or a lawful request from a court or authority.

We do not share your data with advertisers or data brokers.

6. How long we keep it

• Enquiries that don't become a project: deleted within 12 months of our last contact with you, or sooner if you ask.
• Project records (designs, site details, communications): kept for the length of the project and its warranty period, then deleted unless you ask us to keep them for future work.
• Invoices and payment records: kept for as long as Indian tax and accounting laws require.
• Hosting server logs: kept by Netlify for a limited period according to its own policies.

7. How we protect your data

We take reasonable security measures to protect your personal data, including: an encrypted (HTTPS) connection for this website; storing enquiries only in password-protected business accounts and devices; limiting access to people who need it for your project; and deleting data once it is no longer needed.

If a personal data breach affecting you ever happens, we will inform you and the Data Protection Board of India as required by the DPDP Act and Rules, explaining what happened, the likely impact and the steps we are taking.

8. Your rights

Under the DPDP Act you have the right to:

• Access: get a summary of the personal data we hold about you and what we do with it, and know who we have shared it with;
• Correction and updating: have inaccurate or incomplete data corrected, completed or updated;
• Erasure: have your data deleted once it is no longer needed, unless the law requires us to keep it;
• Withdraw consent at any time (see section 4);
• Grievance redressal: raise a complaint with us and get a response (see section 9);
• Nominate another person to exercise these rights on your behalf if you die or become unable to do so.

How to make a request

Email info@perfectqube.com or WhatsApp +91 85271 22327 with your name, the phone number or email you used to contact us, and what you'd like us to do. We may ask you to confirm your identity before acting, to protect your data. Making a request is free. We aim to respond within 30 days, and in any case within the 90 days allowed under the DPDP Rules.

This policy is available in English. If you would like it explained in Hindi or another language listed in the Eighth Schedule to the Constitution of India, please contact us.

9. Grievance redressal

If you have a question or complaint about how we handle your personal data, please contact the person responsible for data protection at Perfect Qube:

If you are not satisfied with our response, you may file a complaint with the Data Protection Board of India under the DPDP Act. Please contact us first so we have a chance to put things right.

10. Children

Our services are meant for adults. We do not knowingly collect personal data from anyone under 18. If you are under 18, please ask a parent or guardian to contact us on your behalf. If we learn that we have received a child's data without verifiable consent from a parent or guardian, we will delete it.

11. Cookies and tracking

This website does not use cookies, analytics, advertising pixels or any other tracking technology. Our fonts are served from our own website rather than from a third-party service. If we ever add analytics or similar tools, we will update this policy first and ask for your consent where the law requires it.

Links to WhatsApp, Instagram, phone and email take you to services run by other companies. Their own privacy policies apply once you use them.

12. Changes to this policy

We may update this policy when our services or the law change. The "Last updated" date at the top shows when it last changed. If a change significantly affects how we use data you have already given us, we will let you know and, where needed, ask for your consent again.